US Supreme Court tries again on copyright importation problem

October 18th, 2012

A very interesting case will be going before the Supreme Court concerning the importation and sale of copyrighted Gray-Market media, one which I feel may have serious ramifications for telecommunications gray-market hardware sales.

There is not much difference between the copyright of a book and that of software.  While it may be difficult to stop the sale of gray-market telephones and telephone system equipment in the United States, if the court rules in favor of the plaintiff, it may open the door to manufacturers, distributors and dealers filing lawsuits against gray-market dealers because of the software included in the telephones and other electronic equipment.

Read the brief here:

The Court’s November calendar features probably the most important copyright case since its 2003 decision in Eldred v. Ashcroft. Kirtsaeng v. John Wiley & Sons, Inc. presents one of the fundamental questions for the globalized media world: whether a U.S. copyright holder can prevent the importation of “gray-market” products manufactured for overseas markets. When the Court tried to address this question two Terms ago – in Costco Wholesale Corp. v. Omega, S.A. – the Court was equally divided (with Justice Kagan recused) and left the Ninth Circuit’s decision (allowing the copyright holder to bar importation of those goods) undisturbed. The Court returns to the question in this case, in which all nine of the Justices apparently will participate…


FTC Challenges Innovators to Do Battle with Robocallers

October 18th, 2012

WASHINGTON, Oct. 18, 2012 /PRNewswire-USNewswire/ — The Federal Trade Commission is challenging the public to create an innovative solution that will block illegal commercial robocalls on landlines and mobile phones. As part of its ongoing campaign against these illegal, prerecorded telemarketing calls, the agency is launching the FTC Robocall Challenge, and offering a $50,000 cash prize for the best technical solution.

This is the agency’s first government contest hosted on, an online challenge platform administered by the U.S. General Services Administration, in partnership with ChallengePost. empowers the U.S. government and the public to bring the best ideas and top talent to bear on our nation’s most pressing issues.

“The FTC is attacking illegal robocalls on all fronts, and one of the things that we can do as a government agency is to tap into the genius and technical expertise among the public,” said David Vladeck, Director of the FTC’s Bureau of Consumer Protection, when he announced the challenge and prize this afternoon at the Commission’s Robocall Summit. “We think this will be an effective approach in the case of robocalls because the winner of our challenge will become a national hero.”

A commercial robocall is a telephone call that delivers a recorded sales message. These calls often are unwanted and frequently deceptive. Under the FTC’s Telemarketing Sales Rule, the vast majority of commercial robocalls are illegal unless the recipient has given the caller advance written permission to call them.

Challenge Details

The judges for the FTC Robocall Challenge are Steve Bellovin, FTC Chief Technologist; Henning Schulzrinne, Federal Communications Commission Chief Technologist; and Kara Swisher of All Things Digital. A complete list of official rules andfrequently asked questions are available immediately on

The FTC Robocall Challenge is free and open to the public. Entries will be accepted beginning on October 25, 2012, at 5:00 p.m. ET, until January 17, 2013, at 5:00 p.m. ET. Judges will evaluate the entries, and if a winning solution is identified, the FTC will announce the winner(s) early next April.

The Best Overall Solution prize will be awarded to an individual, team, or small corporation (an organization that employs fewer than 10 people) if a solution is developed based on the following criteria:

Does it work? (50 percent)
Is it easy to use? (25 percent)
Can it be rolled out? (25 percent)

Additionally, organizations that employ more than 10 people may compete for the FTC’s Technology Achievement Award, which does not include a cash prize.

As part of the challenge, the FTC announced it will provide participants, or “solvers,” with data on de-identified consumer complaints about robocalls made between June 2008 and September 2012.  Solvers interested in this data will receive periodic updates with contemporary data through December 31, 2012. The complaint data will include: date of call; approximate time of call; reported caller name; first seven digits of reported caller phone number; and consumer area code.

The FTC has also been working with industry insiders and other experts to identify potential solutions. However, current technology still allows shady telemarketers to cheaply autodial thousands of phone calls every minute and display false or misleading caller ID information. Among these are the famously annoying calls from “Rachel From Cardholder Services.” For more information about the FTC’s robocalls initiatives, see

Q&A Social Chats

On October 25, 2012, the FTC will host two live social media chats for 60 minutes each to answer questions about the challenge. Chat participants can follow the @FTC Twitter handle and are encouraged to ask questions beginning at 1:00 p.m. ET on Twitter using the hashtag #FTCrobo. Immediately after the chat, at 2:00 p.m. ET, staff will answer questions on the agency’s Facebook page.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them.  To file a complaint in English or Spanish, visit the FTC’s onlineComplaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.


SOURCE Federal Trade Commission


Podcast: Accessing Your Family Member’s Facebook Account after They Die

October 18th, 2012

What happens when your mom dies and the family wants to get access to her Facebook account? In today’s broadcast, host Matt Plessner interviews Editor in Chief Larry Bodine about gaining access to a family member’s Facebook, Twitter or Flickr account after the person has passed on. There are now 1 billion Facebook accounts, 100 million Twitter accounts and 200 million LinkedIn accounts. Families are surprised when they contact a social media company after a family member dies …

Podcast: Accessing Your Family Member’s Facebook Account after They Die


Apple loses tablet copyright appeal against Samsung

October 18th, 2012

LONDON (Reuters) – Apple has lost its appeal against a ruling that cleared rival Samsung of copying its registered designs for tablet computers, in a decision which could end the two firms’ legal dispute on the subject across Europe.

Apple loses tablet copyright appeal against Samsung


INCREDIBLE “Gold” Toll Free Numbers Available

September 26th, 2012

We have some incredible toll free numbers available to customers that sign up for our Hosted PBX service.   If you are a small to medium sized business looking for good telephone service and an excellent toll free number please contact us.

Some of the numbers available:









Lawyers Improve Productivity with New, Intuitive Document Assembly Module in Online Collaboration System from Elfly Technologies

December 6th, 2010

One of our clients has an exciting service for lawyers and non-profits:

NEW YORK, Dec. 1, 2010 /PRNewswire/ — Legal teams work smarter, not harder, with the new document assembly module of Elfly, a real-time, online collaborative case management system from Elfly Technologies. Elfly provides law firms with tools to manage client records, work logs, appointments, tasks and documents.

Secure Accessibility Features

One of the system’s unique features is the fact that the program and client records are all stored on Elfly’s secure servers, which can be accessed by legal teams from any computer. This feature offers several benefits over traditional hard-disk based systems including:

– Hassle free: Online-based Elfly requires no software on your side and minimal hardware requirements.

– Readily accessible from anywhere in the world.

– Significantly lower IT cost. We maintain the system so you don’t have to.

– Always up-to-date. Elfly system is updated in real time.

– Better security against data loss with automated backups.

– Military-grade security against data intrusion with trusted SSL.

The database can be updated from a courtroom, client site, or vacation retreat and the team has immediate accessibility to the most up-to-date version of the client records in a totally secure environment.

“The software is housed in our secure private cloud,” said Richard Lin, president of Elfly Technologies. “It has many advantages including better service, lower IT cost, reduced risk, and more productivity.”

“Elfly keeps our team always connected across time and locations,” said Hedwin Salmen-Navarro, Esq. “I can be on a trip out of the country and still work as I do in the office.”

Document Assembly Features

Elfly document assembly features significantly cut time spent producing legal documents, boost productivity, eliminate manual typesetting, reduce typographic errors, and minimize the need to re-enter the same information. In addition, Elfly can process complex logic to meet your most stringent needs in documents. Documents are assembled in PDF format to ensure it prints the same wherever they go, and it allows Elfly to offer professional document design services.

“We understand that your documents are the face of your practice,” said Lin. “Our system delivers unprecedented results. We’re pushing the envelope of document assembly technology.”

“We have a lengthy retainer document that took 20 minutes to prepare. Now with Elfly, it takes me less than 30 seconds,” said Eva Lam, an administrator at Salmen-Navarro Associates, “and our documents look stunning with Elfly’s professional design.”

Elfly features integrated Forms Automation. Filling out forms in Elfly is easy and intuitive. You get to see the familiar forms, and the fields are automatically populated from the database. If you know how to fill in a form by hand, then you know how to fill it in using Elfly. The only difference is that Elfly can do it much faster. Once you filled out one form, the information will be stored and made available to other forms and documents.

“We believe in software adapting to business, not business adapting to software,” Lin said. “We will make sure it is painless to implement our system.”

Elfly is specifically designed for today’s most demanding knowledge workers. The applications of Elfly range from case management at law firms to coordinating projects in non-profit organizations.

“Elfly is addictively easy-to-use. It’s a productivity power tool: Less time getting to the case. More time working on the case,” said Alfanso Ramos, Esq., who uses Elfly.

“Lawyers can collaborate better with Elfly and manage cases with zero friction. Hundreds of teams use Elfly to collaborate and manage cases online,” said Lin. “Every day the world’s most demanding offices in the United States depend on Elfly. It is the top choice for law firms and non-profit organizations.”

About Elfly Technologies

Founded in 2004, Elfly Technologies, LLC develops expert IT solutions for legal and non-profit organizations. Over the years, we have gained valuable experiences which have resulted in the Elfly online system that our clients love. Our in-house IT and Legal experts are making enhancements and innovations every day.

For information, go to  

Richard Lin  
Elfly Technologies, LLC  
(212) 252-0800 x202  


SOURCE Elfly Technologies, LLC

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Having problems with your SIP telephone from home?

November 21st, 2010

I decided to bring one of the new Aastra 9480i IP telephones home and it would not work.  At first I blamed Time Warner Cable, afterall, I have had more problems with my cable broadband in the past year than I ever had with dialup and the first time I attempted to bypass my router I was unable to get my telephone to work.

Long story short, if you have a router at home and you can not get your SIP device working check to see if your router has “SIP ALG” enabled.  If it does, chances are that is the problem- it seems that many routers actually break SIP with this “helpful” feature.   After disabling SIP ALG I was able to place and receive calls without any problems.


Avaya and Skype Announce Strategic Agreement

September 30th, 2010
Avaya and Skype Sign Strategic Agreement for Business Communications and Collaboration Solutions
Agreement includes plans for industry-first federation between Avaya and Skype communication platforms
For Immediate Release: 29-Sep-2010

BASKING RIDGE, N.J. and LUXEMBOURG – Avaya, a global leader in enterprise communications systems, software and services, and Skype today announced a strategic agreement to deliver innovative, real-time communications and collaboration solutions to businesses of all sizes. The multi-phase deal includes both go-to-market and an industry-first, joint technology integration that seeks to enable businesses to lower costs and expand how employees, customers, partners and suppliers communicate and collaborate with greater convenience and efficiency.
In the first phase of the agreement, Avaya customers in the U.S. market will have access to Skype Connect™, a product which adds Skype calling to IP-based enterprise communications systems, providing a Session Initiation Protocol (SIP) communications channel between Avaya communications systems and Skype. Customers with Avaya Aura™ Session Manager or Avaya Aura SIP Enablement Server, CS1000, Avaya IP Office, or BCM systems can use Skype Connect to place calls globally for increased reach, while aiming to save on international calling. Enterprise-level security and features such as tracking, recording, regulatory compliance, and more are provided by the Avaya system.
Skype reported 124 million average monthly connected users during the second quarter of 2010. Now, Skype users can make inbound calls to Avaya customers in the U.S. market for free or at a low cost. Calls will be treated with Avaya’s routing, conferencing, messaging, mobility and contact center capabilities, as well as other collaboration services. For example, businesses can:
  • Establish Skype Click & Call buttons for inbound calling from Web sites
  • Establish Skype Online Numbers for inbound calling from landline and mobile phones
  • Route inbound calls from a Skype user to an enterprise extension
Avaya customers in the U.S. market who are interested in Skype Connect can speak with their Avaya sales representative or an Avaya Connect channel partner contacts beginning in October.
In the second half of 2011, Avaya and Skype plan to deliver integrated unified communications and collaboration solutions for enterprises within the U.S. The integration is intended to establish federation between Avaya Aura and Skype communications platforms and both user communities, so that an Avaya end-user and Skype user can engage and interact via presence, instant messaging, voice and video. A business, for example, could use Skype to access an Avaya-based contact center in a simple and highly integrated way to quickly and efficiently resolve customer service issues. The integrated solutions will also allow enterprise IT managers to manage and control the inter-connectivity between end users to meet their corporate IT policies.
“Avaya and Skype have been working along parallel paths to offer, innovative, scalable, low cost, SIP-based communications to our respective markets,” said Alan Baratz, senior vice president, Avaya and president, Avaya Global Communications Solutions. “Now, the two companies will work together, striving to improve collaboration and customer service by federating Avaya and Skype solutions for a common user experience that delivers unique benefits for businesses and their customers who are Skype users.”
“Our relationship with Avaya is expected to expand the footprint for Skype Connect into more enterprises in the U.S. market, while allowing us to help Avaya’s customers benefit from Skype’s cost savings and access to Skype’s global user base,” said David Gurlé, vice president and general manager of Skype for Business. “We believe our integrated solution in the second half of 2011 is expected to offer the benefits of Skype to a growing number of businesses and open up new ways for people to communicate and collaborate.”
Note to Editors: Avaya and Skype are hosting a Conference Call today at 11 am ET. Listeners may join by calling (866) 836-0931 in the U.S. or (706) 758-4186 for International callers.  A replay will be available after the call for 30 days by dialing (800) 642-1687 or (706) 645-9291 and using Conference ID # 13591571. 
About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit
About Skype
Skype is a software-based communications platform that offers high-quality, easy-to-use tools for both consumers and businesses to communicate and collaborate globally through voice, video and text conversations. Founded in 2003 and based in Luxembourg, our mission is to be the communications platform of choice around the world. We enable users with virtually any Internet-connected device to communicate with each other by voice, video and instant message for free, or make low cost voice calls to fixed or mobile numbers virtually anywhere in the world. We had 124 million average monthly connected users for the three months ended June 30, 2010 and our users placed 95 billion calling minutes over Skype in the first half of 2010, approximately 40% of which were video. Skype can be downloaded onto computers, mobile phones and other connected devices for free at
Access to a broadband Internet connection is required. Skype is not a replacement for traditional telephone service and cannot be used for emergency calling. Skype Connect is meant to complement existing traditional telephone services used with a corporate PBX, not as a stand-alone solution. Skype Connect users need to ensure all calls to emergency services are terminated through traditional telephone services.
Skype, associated trademarks and logos and the “S” symbol are trademarks of Skype Limited.
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “potential,” “predict,” “should” or “will” or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. Some of the key factors that could cause actual results to differ from our expectations include: our ability to develop and sell advanced communications products and services, including unified communications, contact center and data solutions; our ability to develop our indirect sales channel; economic conditions and the willingness of enterprises to make capital investments; the market for advanced communications products and services, including unified communications solutions; our ability to remain competitive in the markets we serve; our ability to manage our supply chain and logistics functions; the ability to protect our intellectual property and avoid claims of infringement; our ability to effectively integrate acquired businesses into ours; our ability to maintain adequate security over our information systems; environmental, health and safety laws, regulations, costs and other liabilities; the ability to retain and attract key employees; risks relating to the transaction of business internationally; pension and post-retirement healthcare and life insurance liabilities; and liquidity and our access to capital markets. We caution you that the foregoing list of important factors may not contain all of the material factors that are important to you. For a further list and description of such risks and uncertainties, please refer to Avaya’s filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Government wants to have easy access to all of your communication

September 28th, 2010

Posted by the EFF (Electronic Frontier Foundation) blog today:

The Federal Government wants government mandated backdoors in all communications systems including all encryption software.


Patent office invalidates “VoIP patent”

September 23rd, 2010

Today the EFF (Electronic Frontier Foundation) had an encouraging piece of news.  The patent in question was so broad that it essentially claimed to cover “Method and Apparatus for Implementing a Computer Network/Internet Telephone System,” which, if allowed to stand could have had wide reaching repercussions.

The full story by the EFF can be found here.